About ERAFAV
ERAFAV is an independent U.S.-focused online retailer of automotive parts, tools, and accessories. We sell directly to customers through erafav.com and are responsible for checkout, customer support, shipping coordination, and eligible returns for orders placed on this Site.
What we sell
Our catalogue covers ten categories of parts and accessories for cars and motorcycles:
- Floor mats & cargo liners — vehicle-specific carpet and all-weather sets
- Headlights — replacement housings and assemblies
- Tail lights — LED and replacement lamp assemblies
- LED headlight bulbs — plug-and-play upgrade bulbs and kits
- TPMS sensors — tire-pressure sensors, valve stems and relearn tools
- Key fob shells — replacement cases and covers
- OBD2 scanners — code readers and full-system diagnostic tools (including ANCEL)
- CarPlay & Android Auto adapters — wireless dongles and head units
- Dash cameras — front, rear and mirror-mounted recorders
- Motorcycle phone mounts — handlebar mounts and holders
The range includes aftermarket replacement parts and branded products (for example ANCEL diagnostic tools, 70mai dash cams, RAM Mounts and ROCKBROS phone mounts). Product pages identify the item type, known compatibility, condition, price, and availability. Contact us before ordering if a fitment or included-item detail is unclear.
What we do not sell
- Products are listed as new. Each product page identifies the item, condition, price, availability, and known compatibility details.
- No counterfeit goods and no unbranded copies presented as genuine brand-name products.
- No digital products, services or subscriptions — physical parts only.
How we work
We sell to eligible U.S. physical addresses only. Orders are sent using USPS or UPS, and tracking is provided after dispatch. Because most returns in this industry come from fitment mistakes, we publish the compatibility information available for each listing and can help review fitment details by email before you order.
Prices, shipping and taxes — in plain numbers
- Where we ship: Eligible physical addresses in the United States only. No international shipping.
- Shipping cost: a flat $25 per order via USPS or UPS with tracking, no matter how many items you buy.
- Order cut-off: 5:00 PM Pacific Time, Monday–Friday.
- Handling time: 1–2 business days (Mon–Fri).
- Transit time: 3–8 business days (Mon–Fri).
- Total delivery time: 4–10 business days.
- Sales tax: a flat 10% is added at checkout on the merchandise subtotal and shown before you pay. Listed prices exclude tax; the $25 shipping fee is not taxed.
- Payment: PayPal and debit or credit cards when displayed at checkout. We never see or store full card numbers.
- Returns: if an item arrives defective, damaged or is the wrong item, tell us within 7 days of delivery and we send a free replacement (exchange). Returns are not accepted after those 7 days, and we do not accept change-of-mind or wrong-fitment returns. Full detail on our Returns & Replacements page.
- Non-delivery: if an order has not arrived within 30 days of dispatch, we reship it or refund it in full.
How to reach us
You can reach us by phone or email during support hours — our support team aims to reply within 1 business day.
- Phone: +1 (405) 666-9699 — Monday–Friday, 9:00am–5:00pm Pacific Time
- Email: support@erafav.com — answered within 1 business day
- Support hours: Monday–Friday, 9:00am–5:00pm Pacific Time
- Business address: 12122 Western Ave, Garden Grove, CA 92841-2915
- Order status: check any time on our Track Your Order page
Not affiliated with any vehicle manufacturer. Vehicle make and model names — Toyota, Honda, Ford, Chevrolet, BMW, Lexus, Acura, Porsche, Buick, GMC and others — appear in our listings solely to indicate which vehicles a part fits. ERAFAV is an independent retailer and is not affiliated with, authorised by, or endorsed by any vehicle manufacturer. All trademarks belong to their respective owners.
