We never see your card number
Card details are entered on Shopify's secure checkout and sent straight to the payment network. We only ever see the card type and last four digits.
Payment & Security
Checkout is handled by Shopify Payments, so your card details are encrypted end to end and never stored on our systems.
At a glance
- Encrypted Secure HTTPS checkoutEvery page and payment is encrypted
- PCI DSS Level 1 certified platformShopify Payments meets the highest card-industry standard
- Cards & wallets Accepted at checkoutSee the payment icons below
- USD All prices and chargesNo currency conversion for US cards
Accepted payment methods
Payments are processed by Shopify Payments. The methods available to you are shown at checkout and in the icons below – typically major credit and debit cards (Visa, Mastercard, American Express, Discover) and express wallets such as Shop Pay, Apple Pay and Google Pay on supported devices.
Processed securely by Shopify Payments
How we protect you
Fraud screening
Every order is screened by Shopify Payments. Occasionally we may e-mail you to confirm details before shipping – we will never ask for your full card number or password.
When you are charged
Your payment is taken when you place your order. If any item cannot be shipped, we refund it in full straight away.
Checking your statement
Look for a charge from our store. If you see a charge you do not recognise, e-mail us first – we can usually explain it in minutes.
Refunds
Refunds always go back to the card or wallet you paid with, within 5 business days of your return arriving.
Sales tax
Sales tax, where it applies, is calculated at checkout from your delivery address and shown before you pay. There are no import duties.
Questions
Payment questions
Is it safe to pay on this site?
Yes. Checkout runs on Shopify's PCI DSS Level 1 certified platform over an encrypted connection, and payments are processed by Shopify Payments.
Do you store my card details?
No. Card details never reach our systems. If you choose to save a card with Shop Pay, it is stored securely by Shop Pay, not by us.
Can I pay by check, invoice or cash on delivery?
Not at the moment. We accept the card and wallet payments shown at checkout.
Why was my payment declined?
Declines come from your bank. Check the billing address matches your card statement, or try another card. If it keeps happening, your bank can tell you why.
Still have a question? We're happy to help.
E-mail us with your order number or the product name and we reply within 1 business day.
- E-mailsupport@erafav.com
- HoursMon–Fri, 9 AM–5 PM MT