Payment Methods
Paying at ERAFAV is straightforward: we accept debit and credit cards and PayPal, checkout uses HTTPS and card payments are handled by a PCI-compliant payment provider, and your full order total — including the 10% sales tax — is shown clearly before you confirm payment.
Accepted payment methods
- Credit and debit cards — Visa, Mastercard, American Express, and Discover.
- PayPal — pay with your PayPal balance or any payment method linked to your PayPal account.
All prices on erafav.com are listed and charged in U.S. dollars (USD). We currently sell and ship within the United States only.
Sales tax — disclosed up front
A flat 10% sales tax is added to every order at checkout. It is calculated on the merchandise subtotal and shown as a separate line before you pay. Listed product prices are exclusive of tax, which is standard U.S. practice — the 10% is added at checkout. Shipping is a flat $25 per order and is not taxed.
Example order total:
- Merchandise subtotal: $100.00
- Shipping (flat rate): $25.00
- Sales tax (10% of subtotal): $10.00
- Total charged: $135.00
When you are charged
Your selected payment method is charged or authorized when you place your order, not when it ships. You will see the full total — subtotal, $25 flat shipping, and the 10% sales tax — on the checkout page before you confirm, and we email you an order confirmation with the same breakdown right after payment.
If we ever cancel an order or you return an item, the refund goes back to your original payment method. Refunds for returns are issued within 5–7 business days of us receiving the returned item, in line with our 7-day defect protection.
Card security
Checkout on erafav.com uses HTTPS, and card details are processed through a PCI-compliant payment provider. Your card details are entered directly into the payment provider’s secure system — ERAFAV never sees and never stores your full card number. PayPal payments are authorised on PayPal’s own secure site, so your PayPal credentials are never shared with us either.
If a payment is declined
A payment may be declined because of issuer controls, incorrect billing details, available funds, or automated fraud screening. If your payment does not go through:
- Check that the card number, expiry date, security code, and billing address were entered exactly as your bank has them on file.
- Contact your bank or card issuer — they can tell you why the charge was declined and approve a retry.
- Try another payment method shown at checkout.
Still stuck? Email support@erafav.com with a note of what happened (never send card numbers by email) and we will help. Support is available Monday–Friday, 9:00am–5:00pm Pacific Time, and every email is answered within 1 business day.
Questions about a charge
If you see a charge you do not recognise, or your order confirmation total does not match what you expected, email support@erafav.com with your order number and we will review it with you before you dispute anything with your bank. ERAFAV, 12122 Western Ave, Garden Grove, CA 92841-2915, United States.