Flat $25 tracked shipping nationwide +1 (405) 666-9699 Brand-new, in-stock parts 7-day defect protection
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Terms & Conditions

These Terms & Conditions govern every purchase from ERAFAV, an independent U.S. online retailer of brand-new automotive parts, tools and accessories. They are written in plain English on purpose — if anything here is unclear, email support@erafav.com and we will explain it before you order.

Last updated: July 21, 2026

1. Acceptance of These Terms

By placing an order on erafav.com you agree to these Terms & Conditions, together with our Shipping Policy, Return & Refund Policy, Warranty Policy and Privacy Policy, which are part of the same agreement. If you do not agree with them, please do not place an order.

ERAFAV is operated from 12122 Western Ave, Garden Grove, CA 92841-2915, United States. We sell to customers in the United States only (all 50 states).

2. Products, Fitment & Pricing Accuracy

Everything we sell is brand-new in its original packaging. We do not sell used, refurbished, salvage or counterfeit goods. Our catalogue covers interior accessories (floor mats and cargo liners), lighting (headlights, tail lights, LED headlight bulbs), TPMS sensors, key fob shells, OBD2 diagnostic scanners, wireless CarPlay/Android Auto adapters, dash cameras and motorcycle phone mounts, mixing OEM-style/compatible parts with branded items such as ANCEL diagnostic tools.

  • Fitment. Every listing states exactly which vehicle years, models and trims the item fits, and exactly what is included in the box. You are responsible for checking that information against your vehicle before ordering — email us if you are unsure and we will help. If a part still turns out not to fit, you can return it free within the normal 7-day defect-protection.
  • Pricing. Listed prices are in U.S. dollars and exclude sales tax. A flat 10% sales tax is added at checkout, calculated on the merchandise subtotal and shown clearly before you pay. Shipping is a flat $25 per order.
  • Errors. We work to keep every listing accurate. If a genuine pricing or description error affects an order you have placed, we will contact you before shipping so you can confirm at the correct terms or cancel for a full refund — we will never ship you something different from what you agreed to buy.

3. Orders — Acceptance and Cancellation

Your order is an offer to buy. It is accepted when we send your order confirmation email, and fulfilled when we send your dispatch email with a tracking number.

We may decline or cancel an order where we cannot fulfil it properly — for example, a stock shortfall, a listing error as described above, a delivery address outside the United States, or a payment our processor cannot verify. If we cancel, you are refunded in full to your original payment method and we tell you why.

If you want to cancel, email support@erafav.com with your order number as soon as possible. Orders placed before 5:00 PM Pacific Time on a business day are processed and dispatched within 1–2 business days, so if the order has not yet shipped we cancel and refund it in full. If it has already shipped, simply use our free 7-day defect-protection.

4. Payment

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and PayPal. Payment is taken at checkout through an encrypted, PCI-compliant payment system. ERAFAV never sees or stores your full card number. The total you approve at checkout — merchandise subtotal plus 10% sales tax, with $25 flat shipping — is the full and final amount charged; there are no hidden fees.

5. Shipping, Delivery & Risk of Loss

  • Where: United States only, all 50 states.
  • Cost: a flat $25 per order.
  • Dispatch: orders placed before 5:00 PM PT on a business day are processed and dispatched within 1–2 business days.
  • Transit: 3–8 business days within the contiguous U.S. after dispatch (Alaska and Hawaii may take a little longer). Carriers are USPS and UPS, always with tracking; your tracking number is emailed when the order ships.

Title to the products and risk of loss pass to you on delivery to your address. That said, delivery problems remain our responsibility to fix: if your order arrives damaged, the wrong item arrives, or the order does not arrive within 30 days of dispatch, contact us within 30 days with your order number (and a photo for damage or faults) and we will send a replacement or issue a full refund at no cost to you.

6. Returns & Refunds

You have the 7-day window described in our Returns & Replacements policy to request a return — including returns because a part does not fit your vehicle. Returns are free: email support@erafav.com and we send a free replacement reshipment. There is no restocking fee. Items must be uninstalled and unused, in original condition with all packaging and included parts (electronics may be opened for inspection but must come back complete and undamaged). Refunds go to your original payment method within 5–7 business days of us receiving the return; exchanges are handled as a return plus a new order. Full details are in our Return & Refund Policy.

7. Warranty

Every item is covered by our 7-day defect protection (see the 7-Day Protection page) against manufacturing defects, running from the delivery date. If an item fails under normal use because of a defect in materials or workmanship within 12 months, we replace it or refund it after reviewing photos or video of the fault. The warranty does not cover normal wear and tear, incorrect installation or installation damage, misuse, accident damage, cosmetic wear, or consumables such as batteries. Full details are in our Warranty Policy.

Nothing in this warranty, or anywhere in these Terms, limits your statutory consumer rights under U.S. law. Those rights always apply in addition to what we promise here.

8. Intellectual Property & Trademarks

The content of this website — text, product photography, page designs and the ERAFAV name — belongs to ERAFAV or its licensors and may not be reproduced for commercial use without permission.

Vehicle make and model names (Toyota, Honda, Ford, Chevrolet, BMW, Lexus, RAM, Porsche and others) appear in our listings solely to indicate product compatibility. ERAFAV is an independent retailer and is not affiliated with, authorised by, or endorsed by any vehicle manufacturer. All trademarks belong to their respective owners.

9. Limitation of Liability

To the fullest extent permitted by law, ERAFAV’s total liability for any claim arising from an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses — for example, labor charges for installing or removing a part, towing, or loss of use of a vehicle.

Two important limits on that limit: it does not affect our concrete commitments in these Terms (free 7-day defect-protection, replacement or refund for damaged, wrong or undelivered items, the 7-day defect-protection, and refunds within 5–7 business days of receiving a return), and it does not exclude or limit any liability that cannot lawfully be excluded, including your statutory consumer rights.

Automotive parts should be installed correctly and, where appropriate, by a qualified professional. We are not responsible for damage caused by incorrect installation or use contrary to the product instructions.

10. Governing Law

These Terms, and every purchase made under them, are governed by the laws of the State of Colorado, USA, without depriving you of any consumer protections you are entitled to under the laws of your own state. Before any formal dispute, please email us — genuine problems with an order are almost always resolved faster and at no cost through our support team.

11. Changes to These Terms

We may update these Terms from time to time — for example, to reflect changes in our policies or the law. The version published on this page at the time you place your order is the one that applies to that order, and the “Last updated” date at the top always shows when the current version took effect. We do not change terms retroactively for orders already placed.

12. Contact

Questions about these Terms or about an order: